FAQ’s

FREQUENT QUESTIONS

No. The reception is open from 9:00 to 20:30. In case of you arrive after the scheduled arrival time, we will explain you the procedure to acces the building and your room.
Check-in time is from 2:00 p.m.
Check-out time is before 12:00
We do not have extra beds or cots. Maximun capacity of 2 people.
The establishment does not have air conditioning, but there is a fan in each room in case it is necessary.
We do not have any food service, only a “picnic” service is available on request. (Price: 5€)
Free Wi-Fi is available in all rooms
No. We do not have a lift.
No. The establishment is not adapted to people with reduced mobility
No. Smoking is no allowed anywhere in the building.
Yes. We have a small luggage storage on the ground floor where you can leave your luggage safely and free of charge.
We do not have enough place to store bicycles in our establishment, but the post office is only a few meters away and it has a luggage store, where you can store your bicycle conveniently, quickly and safely.
The hotel does not have any parking. The access by car is restricted in the area, but Parking San Clemente is only a few meters away and they offer discounts to our guests. Please ask at reception when you arrive.
Bus: there is a bus service from Rúa do Hórreo every 20 minutes. Taxi: it will pick you up at the hotel at the booked date and time.
Pets are not allowed.